Shipping Policy

Effective Date: August 28, 2026

Clinica Cabrera primarily provides healthcare services through telehealth. We do not routinely sell or ship physical products. However, in certain circumstances, we may provide or arrange the shipment of healthcare-related products, including nutritional supplements, provider samples, educational materials, or other items.

Order Processing

Orders for physical products are processed during normal business hours. Processing times may vary depending on product availability and the fulfillment method.

If a product is unavailable or delayed, we will notify you as soon as reasonably possible.

Shipping Methods

Products may be shipped:

• Directly by Clinica Cabrera;
• By an authorized third-party fulfillment partner (such as Fullscript); or
• By another approved supplier or manufacturer.

Shipping methods and estimated delivery times are determined by the fulfillment provider and destination.

Prescription Medications

Unless otherwise stated, prescription medications are not shipped by Clinica Cabrera. When prescribed, medications are dispensed and shipped by licensed pharmacies in accordance with applicable federal and state laws.

Questions regarding medication shipping, delivery status, or pharmacy policies should be directed to the dispensing pharmacy.

Shipping Costs

Shipping charges, if applicable, will be displayed during checkout or communicated before shipment.

Some products or promotional items may qualify for free shipping.

Delivery

Delivery dates are estimates only and are not guaranteed.

Clinica Cabrera is not responsible for shipping delays caused by:

• Weather or natural disasters;
• Carrier delays;
• Incorrect or incomplete shipping addresses provided by the patient;
• Events beyond our reasonable control.

Lost or Damaged Shipments

If your shipment arrives damaged or does not arrive within a reasonable time, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier or fulfillment partner to investigate the issue and determine an appropriate resolution.

Shipping Locations

Physical products are shipped only to locations where shipment is legally permitted.

Some products may not be available in all states or territories.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Clinica Cabrera
Email: hola@clinicacabrera.com
Phone: (929) 613-5443