Shipping policy
Shipping Policy
Effective Date: October 16, 2026
Clinica Cabrera sells nutritional supplements sourced directly from Thorne. This policy explains how we process and ship product orders.
Order Processing
Orders are processed during normal business hours, Monday through Friday, excluding holidays. If a product is unavailable or delayed, we will notify you as soon as reasonably possible.
Shipping Rates
- Free shipping on orders of $75 or more.
- Orders under $75 ship via USPS Priority Mail. The shipping cost is calculated and shown at checkout before you pay.
Each order ships as a single package.
Carrier and Delivery
Orders are shipped by Clinica Cabrera via USPS Priority Mail. USPS estimates delivery in 1–3 business days after shipment for most U.S. addresses. Delivery dates are estimates and are not guaranteed.
Clinica Cabrera is not responsible for delays caused by weather or natural disasters, carrier delays, incorrect or incomplete shipping addresses, or other events beyond our reasonable control.
Shipping Locations
We currently ship within the United States. Products are shipped only to locations where shipment is legally permitted, and some products may not be available in all states or territories.
Lost or Damaged Shipments
If your shipment arrives damaged or does not arrive within a reasonable time, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and determine an appropriate resolution. See our Return & Refund Policy for details.
Prescription Medications
Clinica Cabrera does not ship prescription medications. When prescribed, medications are dispensed and shipped by licensed pharmacies in accordance with applicable federal and state laws. Questions about medication shipping should be directed to the dispensing pharmacy.
Contact Us
If you have questions about shipping or delivery, please contact us:
Clinica Cabrera
Email: hola@clinicacabrera.com
Phone: (929) 613-5443